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Field Service Technician
Providence, RI, US
Engineering
High School or equivalent
Full Time, Temp to Hire
Experienced (Non-Manager)
On-site
Engineering Services
First Shift (Day)
Providence, RI, US
Experienced (Non-Manager)
Full Time, Temp to Hire
Engineering Services
On-site
Engineering
High School or equivalent
First Shift (Day)
Job details
Field Service Technician
100 percent travel (RI / Surrounding states)
Contract with Holiday pay (No PTO)
Pay – 32hr – 34hr +/- Depending on experience (BASE PAY)
Must work without sponsorship.
Travel, Housing and transportation is covered – Training and throughout the position
Gas Millage / $90 a day meals / Company Credit card / 1.5 OT
Required 2-week paid training at the Rhode Island – North Kingstown office.
Overtime is expected (Time and a half over 40hrs per week)
Job Responsibilities
- Installation and machine maintenance, which includes diagnosis, repairs, certifications, and re-calibration of various machines at customer sites
- Perform service calls at customer sites to correct problems involving company products, diagnoses and corrects the problems.
- Provides technical support to other service representatives and customers Ensures prompt preparation and completion of service and expense reporting related to assigned duties
- Provides the highest customer satisfaction while in a professional manner
- Assembly, disassembly, leveling, diagnosis, and repair of mechanical issues
- Diagnosis, troubleshooting, and repair of mechanical systems
- Must have mechanical and electrical aptitude on machinery
- Provide high-quality technical service to customers to ensure optimal machine performance.
- Document customer machine information and technical conditions and make improvement suggestions.
- Train customers to operate and/or service machines to ensure maximum productivity.
- Act as a Service ambassador and work directly with customers during installations and repairs to enable
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