Bilingual Customer Service Representative
Chicago, IL, US
Contact Center
High School or equivalent
Full Time, Temporary
$20.00
Experienced (Non-Manager)
On-site
Insurance
First Shift (Day)
Chicago, IL, US
$20.00
Experienced (Non-Manager)
Full Time, Temporary
Insurance
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a Bilingual Customer Service Representative to work at a premier insurance provider in Chicago, IL. Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).
Pay Rate: $20.00/hr
Schedule: Monday – Friday and some Saturdays
*This position works ON-SITE at the client location
Why you should apply to be Bilingual Customer Service Representative:
– Join a leading company known for its commitment to customer satisfaction and quality service.
– Enjoy a supportive work environment that values professionalism and teamwork.
– Benefit from opportunities for continuous learning and professional growth.
– Work flexible shifts within the hours of 7:30am-6:00pm CST.
What’s a typical day as Bilingual Customer Service Representative? You’ll be:
– Serving as the first point of contact for customers, addressing inquiries and concerns with professionalism and knowledge of products and services.
– Assisting customers via inbound and outbound calls, providing support for policy retention and resolving service and claims issues.
– Collecting, documenting, and entering data into multiple applications while consistently meeting departmental standards related to quality and performance metrics.
This job might be an outstanding fit if you:
– Have a High School diploma (Bachelor’s Degree preferred) and 2-5 years of experience with knowledge of claims processes.
– Possess strong verbal and written communication skills in both English and Spanish.
– Are adept at problem-solving, critical thinking, and adapting to changing circumstances.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Bilingual Customer Service Representative today!
#GRACE #P1
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Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.