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Member Engagement Specialist
Scottsdale, AZ, US
Contact Center
High School or equivalent
Full Time, Temporary
22
Experienced (Non-Manager)
Remote
Other/Non Classified
First Shift (Day)
Scottsdale, AZ, US
22
Experienced (Non-Manager)
Full Time, Temporary
Other/Non Classified
Remote
Contact Center
High School or equivalent
First Shift (Day)
Job details
Member Engagement Specialist
Location: Remote Scottsdale AZ
Job Type: Full-Time
Join Our Mission to Support Women’s Health!
Are you passionate about making a difference in the lives of women? Do you thrive in a role that blends sales with meaningful customer interactions? We are seeking enthusiastic Member Engagement Specialists to join our dedicated team! In this impactful role, you’ll provide exceptional support to our members, guiding them through their health journeys and helping them access the resources they need.
Key Responsibilities:
- Inbound Sales: Respond to customer inquiries via phone, email, or chat, delivering information and personalized assistance as they navigate their purchasing process.
- Outbound Sales: Reach out proactively to warm leads, building relationships and closing sales to further support our women’s health initiatives.
- Customer Relationship Management: Keep accurate records in our CRM system, documenting all interactions and sales activities to ensure a seamless experience for our members.
- Sales Goals: Aim to meet or exceed monthly sales targets and KPIs by utilizing effective sales techniques that resonate with our mission.
- Product Knowledge: Stay informed about our services and the latest trends in women’s health to effectively address customer needs and concerns.
Qualifications & Skills:
- Proven sales experience in both inbound and outbound roles; experience in a contact center is not required.
- Exceptional communication and interpersonal skills, with a genuine ability to build rapport and demonstrate empathy.
- Excellent problem-solving skills and the ability to handle objections with ease.
- Self-motivated, positive, and committed to delivering outstanding service.
- Goal-oriented with a history of meeting or exceeding sales targets.
Why Join Us?
At KellyConnect, we’re more than just a workplace; we’re a community committed to empowering women through quality health resources. By joining our team, you’ll play a vital role in supporting women’s health and well-being. We value our team members and strive to create a supportive and engaging environment where you can thrive and make a real impact.
Application Process:
Ready to embark on a rewarding journey with us? To apply, please submit your resume for consideration. We can’t wait to hear from you and discuss how you can be part of our mission!
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