English
French
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Customer Service Representative
Stoughton, MA, US
Contact Center
High School or equivalent
Full Time, Temporary
18.50
Experienced (Non-Manager)
On-site
Healthcare Services
First Shift (Day)
Stoughton, MA, US
18.50
Experienced (Non-Manager)
Full Time, Temporary
Healthcare Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Customer Service Representative (CSR) – Temp to Perm
? Location: Stoughton, MA
? Pay Rate: $18.50/hour
? Start Date: May 12, 2025 (Onboarding Deadline: April 25)
? Hours: Monday–Friday, 8:30 AM – 4:30 PM (35-hour workweek)
? Position Type: In-office
Our client is seeking for six (6) Customer Service Representatives (CSRs) to join our Consumer Relations team in a temp-to-perm capacity. This role focuses on outbound calls and requires strong communication and customer service skills.
Key Responsibilities:
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Conduct outbound calls to consumers, surrogates, and PCAs in the PCA program.
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Communicate with Consumer Relations staff to ensure documentation accuracy.
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Provide program-related resource information as needed.
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Report any suspected cases of consumer abuse or neglect to the Disabled Person Protection Commission (DPPC).
Qualifications & Skills:
? Required:
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High School Diploma or equivalent
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Strong data entry skills
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Punctual, dependable, and self-motivated
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Ability to work efficiently in a team environment
? Preferred:
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Call center and customer service experience
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Bilingual skills are a plus
Work Environment & Expectations:
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Professional office setting with standard office equipment (computers, phones, copiers, etc.).
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No travel required.
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Background checks are required per company policy and federal/state regulations.
Leadership & Recruiting Contacts:
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Leadership Team (Consumer Relations): Bob, Meah, and David
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Recruiting Team: Emma and Angela
Tempus Unlimited is an Equal Opportunity Employer and committed to fostering a diverse and inclusive workplace.
? If you’re interested or know someone who would be a great fit, apply today!
Contact: Gabriel P. (gabp184@kellyservices.com)
9767061
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