Bilingual Customer Service Representative
Pasadena, CA, US
Office
Unspecified
Full Time, Temporary
19.00-20.00
Experienced (Non-Manager)
On-site
Government and Public Sector
First Shift (Day)
Pasadena, CA, US
19.00-20.00
Experienced (Non-Manager)
Full Time, Temporary
Government and Public Sector
On-site
Office
Unspecified
First Shift (Day)
Job details
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Bilingual Customer Service Representative to work at a premier client in Pasadena, CA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Location: Pasadena, CA 91107
Schedule: Monday-Friday 8am-5pm
Pay rate: $19-20.00ph
Roles and Responsibilities:
– Handle inbound calls and correspondence
– Primarily incoming calls from homecare providers regarding enrollment and eligibility for their health insurance
– Resolve all aspects of customer inquiries, provide accurate and timely responses
– Enter accurate information into the database
– Collaborate with various staff members to ensure seamless operations.
– Maintain records and ensure proper documentation.
– Light administrative tasks such as filing, photocopying, and envelope packing
– Handle email and phone inquiries in a professional and courteous manner.
Qualifications & Skills:
– Previous Call Center or Customer Service experience, 2yr+
– Bilingual in English and Spanish required
– Microsoft Office proficient
– 35 wpm+
– Background screen (live scan) after acceptance of job offer
Company exemplifies a team centric environment; office is local to public transportation as well as many store plazas and eateries. Friendly and supportive staff and would love to have their next employee join the team and continue to help support their community! This is a minimum 6-month work opportunity to benefit the employee in building and adding to their career / industry experience / growth opportunity.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Bilingual Customer Service Representative today!
Resume not required
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