PALS Business Specialist
Farmington Hills, MI
$20/hour
6 months Temp
Hybrid Schedule, 2 days remote, 3 days in office
Monday-Friday 8am-5pm

Why you should apply to be a PALS Business Specialist:
• Competitive salary based on experience.
• Opportunity to work with a premier client in the banking/financial service industry.
• High volume fulfillment touching an average of 6000 accounts monthly for high value, high revenue generating customers.
• Opportunity to work with complex entity formations and specialty accounts.
• Utilize your attention to detail, problem-solving, and communication skills.

What’s a typical day as a PALS Business Specialist? You’ll be:
• Performing analysis of new account requests to ensure procedural, legal, and AML requirements are met.
• Reviewing and comprehending complex documentation and escalating as needed.
• Meeting or exceeding key performance metrics while handling a high volume of requests.
• Analyzing maintenance requests for procedural, legal, and AML requirements.
• Gathering relevant information from internal and external sources and communicating any outstanding regulatory/compliance/AML issues to management.
• Preparing quality documentation and applying requested changes to accounts.
• Analyzing multiple servicing requests including debit cards, cashier checks, telephone transfers, and research of transactions.
• Performing due diligence relative to procedure/regulatory and legal requirements.
• Scanning account documentation and regulatory required documents to deposit account legal repository.

This job might be an outstanding fit if you:
• Have a high school diploma/GED and 3 years of customer service experience within the banking/financial service industry.
• Have 4 years of customer service experience.
• Have 1 year of experience utilizing Microsoft Office Products
• Bachelor’s degree from an accredited college OR 100 college credits and 4 years of banking/financial customer services experience.

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