E-Commerce Customer Service Representative
Ashland, VA, US
Office
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Sports and Physical Recreation
First Shift (Day)
Ashland, VA, US
Experienced (Non-Manager)
Full Time, Temporary
Sports and Physical Recreation
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Summary:
Join our dynamic team as an E-Commerce Customer Service Specialist! Located in a vibrant and engaging environment, this role is perfect for individuals with a passion for customer service and a keen interest in outdoor activities such as hunting, fishing, and camping. You will play a pivotal role in enhancing our online shopping experience by providing exceptional support to our customers and ensuring their orders are handled with care and precision.
Job Specifications:
- Job Type: Full-Time
- Location: Ashland
- Pay Rate: $16.00
- Shift:
Roles and Responsibilities:
– Provide outstanding customer service by assisting customers with inquiries and resolving issues related to online orders.
– Pull and prepare online orders for shipping or in-store pickup, ensuring accuracy and timeliness.
– Utilize multiple software systems to manage orders and customer interactions efficiently.
Qualifications & Skills:
– E-Commerce experience is required.
– Strong customer service skills with a clear background.
– Comfortable working with and handling hunting, fishing, camping, and sporting gear.
– Proficiency in using various software systems related to e-commerce operations.
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