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Billing Support Specialist
Phelps, NY, US
Contact Center
High School or equivalent
Full Time, Temporary
20.00
Experienced (Non-Manager)
On-site
Business Services - Other
First Shift (Day)
Phelps, NY, US
20.00
Experienced (Non-Manager)
Full Time, Temporary
Business Services - Other
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
We’re seeking a Billing Support Specialist to work at a premier company in Phelps, NY. This opportunity could be the one you’ve been looking for. This a long term contract position, working onsite in Phelps, NY.
What’s a typical day as a Billing Support Specialist? You’ll be:
• Answering customer billing inquiries via phone and email, ensuring prompt and accurate responses.
• Assisting with daily and monthly billing operations, including processing payments and managing customer accounts for suspensions and reconnections.
• Interacting with complex database and management systems to support customer needs and maintain accurate records.
This job might be an outstanding fit if you:
• Have a minimum of two years of experience in a direct or related industry, with an Associate’s degree in business or a combination of education and experience.
• Possess strong telecommunications skills and the ability to manage multiple, complex, and time-sensitive duties simultaneously.
• Demonstrate excellent oral and written communication skills, with the ability to engage in face-to-face interactions and cold calling effectively.
What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Billing Support Specialist today!
#GRACE
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