Resident Services Coordinator / Administrative Assistant needed in Romeoville, Illinois
Monday – Friday, 8:30am – 4:30pm (includes a 30-minute paid lunch)
$24/hr
The role is possible Temporary to Hire and is 100% in office.
The Resident Services Coordinator is responsible for the planning, development, coordination, and implementation of all activities, programs, and services for community residents. This position will be the primary point of contact for current residents and is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents. This position is also responsible for proving support to the leasing team.
RESPONSIBILITIES:

• Greet residents, potential residents and guests.
  

• Plan resident functions and coordinate events with local businesses to increase resident satisfaction.
  

• Resolve resident disputes, making every effort to achieve resident satisfaction.
  

• Manage administrative requests from residents.
  

• Prepare new resident move in welcome packets.
  

• Create resident notices and communication pieces.
  

• Ensure that property lobby areas clean and refreshments are fully stocked.
  

• Place office supply orders for property.
  

• Update social media sites.
  

• Answer incoming calls and respond to voicemail messages in a timely manner.
  

• Input resident work orders into property software system.
  

• Assist the leasing team with tours and walk-ins as needed.
  

• Provides world-class customer service.

QUALIFICATIONS:

• Excellent verbal and written communication skills
  

• Ability to effectively present information in one-on-one and small group situations
  

• Ability to quickly develop strong working relationships.
  

• Must possess strong attention to detail.
  

• Must be proficient in Microsoft Office products.
  

• Must possess customer service abilities and attitude.
  

• Well organized and flexible with the ability to multi-task.
  

• Proactive and able to react to changing priorities.

Interested?  Please reply with resume or email: conyejj@kellyservices.com
 

9687609