English
French
Spanish
Customer Service Representative (Bilingual)
Toledo, OH, US
Office
High School or equivalent
Full Time, Temporary
Entry Level
On-site
Manufacturing - Other
First Shift (Day)
Toledo, OH, US
Entry Level
Full Time, Temporary
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Representative (Bilingual – Spanish) to work at a company that produces insulation, roofing, and fiberglass composites in Toledo, OH. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what matters in your life.
Pay Rate: $20 per hour
Why you should apply to be a Customer Service Representative (Bilingual):
- Competitive pay rate with potential for a contract position.
- Opportunity to work with a reputable manufacturing company.
- Convenient morning shift timing – Monday to Friday, 8:00 AM – 6:00 PM (Hybrid position – Onsite Tuesday, Wednesday and Thursday).
- Hybrid position offering stability and growth opportunities.
What’s a typical day as a Customer Service Representative (Bilingual)? You’ll be:
- Respond to customer inquiries via phone calls, emails, and online chats
- Accurately document customer interactions and inquiries in company’s system.
- Educate customers about company’s products, warranties, and new programs to drive sales and enhance brand loyalty.
- Work collaboratively with teammates to ensure consistent and high-quality service delivery.
- Participate in team meetings and training sessions to stay updated on policies and procedures.
- Meet or exceed performance standards, including call quality, customer feedback, adherence to schedules, and attendance.
This job might be an outstanding fit if you:
- High School Diploma or equivalent (Associate’s or Bachelor’s Degree preferred).
- Bilingual proficiency in English and Spanish (Mexican or Puerto Rican dialects preferred).
- Access to a reliable internet connection for remote work.
- At least 1 year of experience in a customer-facing role or call center environment.
- Experience in the building materials industry is desirable.
- Strong verbal and written communication skills in both languages.
- Proficiency in using multiple internet-based systems and the MS Office Suite (Outlook, Word, Excel).
- Excellent problem-solving abilities and sound business judgment.
- Attention to detail with the ability to manage multiple tasks in a fast-paced environment.
- A team-oriented mindset with the ability to work independently.
- Adaptability to change and a proactive, customer-focused approach.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative (Bilingual) today!
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Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.