Kelly Services is searching for a Service Technician in the Eagleville, PA area! 
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Title: Service Technician
Location: Eagleville, PA
Shift: 2nd Shift (M-F )(3:30p-Midnight) 
Rate: $21/Hr

Key Responsibilities:

• Present a professional and courteous image to customers, tactfully handling telephone inquiries.
  

• Assist customers with issues via telephone/email correspondence.
  

• Quote prices and take orders for spare parts not covered under warranty.
  

• Continuously strive to improve skills through training.
  

• Perform necessary service on all products, maintaining a good understanding of current flashlight technology.
  

• Aim to become a specialist in specific products or product lines.
  

• Collaborate with Manufacturing Engineering for complex repairs.
  

• Train ASC personnel in operation and service of selected products.
  

• Investigate and resolve customer complaints regarding product quality.
  

• Provide detailed service estimates and initiate follow-up calls.
  

• Handle sensitive payment information securely.
  

• Complete all required fields in the Service Software accurately.
  

• Ensure documentation on all products is accurate and complete.

Qualifications:

• Minimum of two years of assembly and/or repair experience.
  

• Basic understanding of electronic theory (preferred).
  

• Associate’s degree or equivalent in electronics from a two-year college or technical school (preferred).
  

• Proficient in testing and repair of electronic equipment, including the use of soldering irons, Digital Multi-meters, and various hand/power tools.
  

• Strong computer skills and the ability to learn new software.
  

• Excellent communication skills, both one-on-one and via email/telephone.

Physical Demands:

• Regularly required to stand, use hands, talk, and hear.
  

• Occasionally required to climb or balance.
  

• Frequently lift and/or move up to 25 pounds; occasionally up to 50 pounds.

Work Environment:

• Frequently exposed to the risk of electrical shock.
  

• Occasionally exposed to moving mechanical parts, fumes, airborne particles, and vibration.
  

• Noise levels can vary from moderate to loud.

If interested in this opportunity, please apply to this role directly or reach out to one of our contact methods below ASAP:

EMAIL: mict851@kellyservices.com
PHONE/TXT: (610) 871-8908

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