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Data Entry/Customer Advocate
Albuquerque, NM, US
Contact Center
High School or equivalent
Full Time, Temporary
$15 / hour
Entry Level
On-site
Insurance
First Shift (Day)
Albuquerque, NM, US
$15 / hour
Entry Level
Full Time, Temporary
Insurance
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
What’s next for you?
This great job.
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® Professional & Industrial comes in.
We’re seeking Customer Advocate to work in a temporary to hire opportunity with a Top Healthcare Client in Albuquerque, NM. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
Snapshot:
- Temp to Hire!
- Start Date: January 13, 2025
- Pay rate is $15.00 per hour
- Shift Information: Monday through Friday 8:00AM until 4:30PM for training.
- Flexible Schedule after Training (8-hour shift between 7AM-6PM)
- The position will be fully ONSITE for training.
- Paid training is a minimum of 8 weeks.
- After training, you will have the opportunity to work a hybrid schedule (remote for two weeks and onsite for one week rotation).
- You must have HIGH SPEED internet at home to do this position
Key Responsibilities:
- Respond to customer inquiries via phone and written communication in a timely and professional manner.
- Research issues and provide accurate information to customers.
- Maintain clear and concise verbal and written communication.
- Document interactions and ensure accurate data entry.
Job Requirements:
- High School Diploma or GED (education verification not required).
- Minimum of 1 year of customer service experience in a healthcare or health insurance environment.
- Experience evaluating customer situations, making decisions, and responding quickly to inquiries.
- Data entry and/or typing experience.
- Strong interpersonal, analytical, and organizational skills.
- Ability to work independently and make informed decisions.
Preferred Job Requirements:
- 1 year of customer service experience.
- 6 months of data entry experience in an office environment.
- Familiarity with various lines of business, such as CDHP, Medicare, Wellness, and Disease Management.
- Knowledge of medical terminology and anatomy.
What happens next?
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Apply to be a Claims Specialist today!
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Trust the office staffing pioneer.
Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.