Overview:
Our team is expanding! We are looking for a full-time experienced Program Manager who is passionate about their work and interested in an opportunity to work in a leadership role with a global medical contract manufacturer. This role involves organizing and coordinating a new project development launch for a highly regarded healthcare customer on a program that makes a difference to our team, our customer, and their patients.

Are you inspired by the ability to make a difference? The ideal candidate will be an excellent leader who will liaise between the customer and our manufacturing molding facility to manage the planning, execution, and tracking of a new program launch.

Responsibilities:

• Serve as the key point of contact with the customer, addressing issues and concerns efficiently, effectively, and timely.
  

• Proactively coordinate team activities in planning, problem solving, decision making, and risk management to ensure continued support of program requirements.
  

• Assist in establishing the program controls, including processes, procedures, reporting, etc., required to manage the program.
  

• Lead the overall program and monitor progress to ensure that milestones are being met across the project.
  

• Manage the program budget.
  

• Manage risks and issues that might arise over the course of the program life cycle and take measures to address them when they occur.
  

• Coordinate the project and use of resources to ensure deliverables are aligned.
  

• Oversee the management of product launch into the production environment.
  

• Lead program reviews and establish a cadence and process to ensure all necessary project management documents are executed for on-time and on-budget project completion consistent with customer expectations.
  

• Understand and develop leading versus lagging metrics.
  

• Develop and execute program corrective action strategies.
  

• Operate in a team environment to help meet or exceed customer expectations.
  

• Oversee daily management throughout the life cycle of the program.
  

• Ensure customer needs are addressed by communicating with the management team and requesting necessary resources to support needs in a cost-effective, timely manner.
  

• Engage in proactive problem solving using established methods.
  

• Act as an advisor on the overall quality of relationships, seek opportunities, pull resources, and implement actions to improve and solidify customer relationships.
  

• Apply knowledge of company processes, infrastructure, policies, and resources to plan, commit, and meet customer objectives.

Qualifications:

• Bachelor’s degree in Business Administration or a related field.
  

• Minimum of 7 years of program management experience.
  

• Solid leadership and management skills.
  

• Experience throughout the program lifecycle, from development through sustainment.
  

• Understanding of lean and process improvement principles.
  

• Working understanding of earned value principles.
  

• Strong communication skills and a proven track record of exceptional customer satisfaction.
  

• Ability to provide leadership across cross-functional teams.
  

• Successful track record in managing complex programs as a prime or subcontractor.
  

• Demonstrated success in managing manpower planning, project reviews, scheduling, and budget control.
  

• Experience with metrics for assessing and reporting program progress, productivity, and variance analysis.
  

• ISO 13485 Standard experience.
  

• PMP certification is preferred.

Why Join Us?
We pride ourselves on being the best at what we do and look for individuals with the same passion! Our employees are a vital part of our success. We maintain and reinforce an atmosphere of mutual respect and communication that fosters continued growth and career opportunities. Our achievements are built on a solid foundation of core values that inspire a culture of teamwork, integrity, passion, and safety.

If you are a motivated Program Manager who is inspired by making a difference and has the qualifications listed above, we encourage you to apply and become a part of our dynamic team.

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