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Customer Service Representative
Troy, MI, US
Office
High School or equivalent
Full Time, Direct Hire
$37,000 to $43,000 per year with benefits
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Troy, MI, US
$37,000 to $43,000 per year with benefits
Experienced (Non-Manager)
Full Time, Direct Hire
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Are you ready to utilize your skills and abilities as a Customer Service Representative? We are seeking a highly motivated and detail-oriented customer service professional with automotive industry knowledge. This is a direct hire to our client in Troy Michigan. You will be responsible for managing customer orders, entering them into the SAP management system, coordinating with the Production department to define production timelines, and managing the receipt and shipment of materials. Additional responsibilities include handling invoicing and potentially being involved in purchasing activities.
Duties and Responsibilities:
- Responding to customer inquiries and complaints
- Following up with customers regarding order status
- Coordinating and monitoring the shipping of materials to customers
- Collaborating with other departments for planning production and resolving issues
- Maintaining customer records and databases
The Ideal Candidate:
- High School Diploma
- Has at least 3-4 years of experience in a similar position
- Has experience in the Automotive sector
- Possesses strong communication skills for interacting with clients
- Demonstrates a strong problem-solving attitude
- Has good knowledge of Microsoft Office
Salary and Benefits:
- Wage from $37,000 up to $43,000 based on experience
- Health Insurance (Blue Cross Blue Shield Insurance PPO plan)
- Paid time off and holidays
- Opportunities for professional development
Don’t delay, Apply today!
9671421
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