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Automotive Call Center Agent
Mission, TX, US
Contact Center
High School or equivalent
Full Time, Temporary
$24-25/hr
Experienced (Non-Manager)
On-site
Automotive Sales and Repair Services
First Shift (Day)
Mission, TX, US
$24-25/hr
Experienced (Non-Manager)
Full Time, Temporary
Automotive Sales and Repair Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Are you an experienced auto mechanic looking to get out of the garage? Tired of flat rate? Interested in working from home?
Kelly Services, in partnership with Nissan North America, is currently hiring an experienced Automotive Technician as a Mechanical Claims Adjuster to work 100% remotely from home!
This is a full time Kelly Contract position with great promotional opportunities and pays $24/hour but if you are more experienced and have ASE certifications pay is $25/hour!
In this position you will use your automotive technician skills to provide telephone and email support on all facets of the claim life-cycle for Nissan Security+Plus, Infiniti Elite, Mitsubishi Diamond Care, and QualityGuard+Plus vehicle service contracts.
Minimum Qualifications:
- Minimum 2+ years automotive technical experience required.
- Experience at dealership, after market, or independent repair shop preferred.
- Experience at dealership, after market, or independent repair shop preferred.
- Demonstrated mechanical acumen i.e. ASE Certification
- Strong interpersonal, decision-making, negotiation, and conflict resolution skills
- Working knowledge of Microsoft Office Suite and other PC applications
- Typing skills: 35 wpm
Job Description:
- Adjudicate claims
- Verify contract coverage and eligibility to NESNA policies, ascertain parts and labor charges, provide preapprovals, facilitate third-party and TechCam inspections, secure vendor parts, and ensure optimal part warranty coverage throughout policy.
- Perform appropriate research with available tools to adjudicate claims, provide assistance to service contract policy holders repair facilities, and approve claims according to NESNA policy procedure.
- Leverage mechanical acumen resources to provide proper labor and parts repair approvals.
- Conduct transactions according to NESNA policies procedures to ensure proper use of Company funds and ensure repair claims are completed in a timely manner
- Perform other duties as necessary
Perks:
- Weekly Pay
- 16 paid holidays
- 10 days of Accrued Paid Time Off
- Enhanced Medical Benefits
- Kelly Perks-Discount Program
If you are interested and would like to be considered for this position please apply today and one of our recruiters will reach out to you!
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a claims adjuster with Nissan North America today!
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