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Office Services Associate (Springfield, IL)
Springfield, IL, US
Office
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Business Services - Other
First Shift (Day)
Springfield, IL, US
Experienced (Non-Manager)
Full Time, Temporary
Business Services - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Title: Office Services Associate II
Location: Springfield, IL 62704
Job Type: Full-time, Contract
Pay Rate: $19.57/hour
Job Description:
We are seeking a skilled Office Services Associate to join our team. The ideal candidate must have:
- 1 year administrative/customer service/processing/production experience
- Must have knowledge of a variety of computer software and spreadsheets
- Attention to detail in composing, typing and proofing materials, establishing priorities and execution of deadlines
As an Fulfillment Associate, you will be responsible for processing filings and document orders with state government agencies. The Fulfillment Associate will work closely with internal and external customers to provide excellent service and immediate responses to inquiries. A successful candidate will need to be a team-oriented individual who is able to multi-task, work independently, possess strong computer skills, and participate in team meetings by offering suggestions and ideas to increase team productivity and efficiency.
Essential Functions and Responsibilities:
- Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients
- Field incoming questions or issues regarding products and services the organization provides
- Reviews and fulfills incoming requests
- Contributes to customer satisfaction and organization success
- Participates in department-wide process improvement programs and process best practices
Qualifications:
- Education & Licensing: High School diploma
- Experience: 1 year administrative/customer service/processing/production experience
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