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Inside Sales Specialist
Valley City, ND, US
Contact Center
High School or equivalent
Full Time, Direct Hire
Experienced (Non-Manager)
On-site
Other/Non Classified
First Shift (Day)
Valley City, ND, US
Experienced (Non-Manager)
Full Time, Direct Hire
Other/Non Classified
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Looking to make your next career move? Kelly is hiring for an Inside Sales Specialist in Valley City, ND! This is an excellent opportunity to join the team at an employee owned company with a great employee culture.
- Direct hire opportunity
- $27-29/hr+, depending on experience
- Commission + bonus eligible
- Full time, Monday-Friday, fully onsite in Valley City
- Great benefits including medical, dental, vision, life, disability, 401k, and participation in the employee stock ownership program
Summary
This position acts as the direct point of contact for our customers. In providing Inside Sales/Customer Service Support, the incumbent is responsible for providing effective customer service for all internal and external customers through in-depth knowledge of company products, services, and programs; as well as effective communication with colleagues and stakeholders.
Essential Functions:
- Field Inquiries from current and potential customers – over the phone, via email, and/or in-person.
- Ask questions to further understand the needs of the customer and determine the correct product to best fit the customer’s needs.
- Provide responsive and accurate follow-up to customers regarding initial quotes, order status, and product knowledge requests.
- Partner with the sales team to meet and exceed customers’ service expectations.
- Provide timely feedback to the company regarding service failures or customer concerns.
- Provide technical product support and troubleshooting.
- Ask questions to further understand the needs of the customer and determine the correct product to best fit the customer’s needs.
- Process customer orders/changes/returns according to established department policies and procedures.
- Gain proficiency in our product portfolio with understanding of product features, functionality, and general service-related issues.
- Learn part numbers and descriptions to provide support to customers.
- Attend assigned vendor and product training.
- Learn part numbers and descriptions to provide support to customers.
- Accurately process sales orders for customers.
Qualifications
- Must have experience in the agricultural, fertilizer, or propane/energy industries
- 1-2+ years of customer support or sales experience
- Must live within commuting distance of Valley City, ND
If you are interested in this opportunity and meet the above qualifications, apply to this posting today for immediate consideration!
#P1 #CB
9663780
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Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.