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Distribution Customer Sales Support Specialist
Sunnyvale, CA, US
Light Industrial
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Medical Devices and Supplies
First Shift (Day)
Sunnyvale, CA, US
Experienced (Non-Manager)
Full Time, Temporary
Medical Devices and Supplies
On-site
Light Industrial
High School or equivalent
First Shift (Day)
Job details
Distribution/Inventory Customer Sales Support Specialist – Sunnyvale, CA
Kelly Managed Solutions group, a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Distribution/Inventory Customer Sales Support Specialist for a long-term engagement at one of our Global clients in Sunnyvale, CA.
This role is a full-time, and fully benefitted position. As a Kelly Managed Solution employee, you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. You will also be eligible for paid time off, including holiday, vacation, and sick/personal time. All Kelly employees receive annual performance reviews.
Title: Distribution/Inventory Customer Sales Support Specialist
Location: Sunnyvale (94043)
Hours: Day shift available – 8 hour shift starting between 5am-8am; some weekends
Evening/second shift available – 4pm-12am; some weekends
Pay: $25 hr and up (includes comprehensive benefit and PTO package)
Duration: minimum 1 years with likely extension to two
Job Description: The company is seeking a Customer Support -Warehouse Associate for our clients US Joint Reconstruction Commercial Operations and Strategic Enablement team.
The company provides one of the most comprehensive Orthopedics portfolios in the world. It provides solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are crafted to advance patient care while delivering clinical and economic value to health care systems worldwide.
Commercial Operations and Strategic Enablement is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The Sales Network Optimization team minimizes cost to serve while prioritizing customer service levels – allowing DPS to fulfill current demand and enable new business.
Key Responsibilities:
- Manage implant inventory including replenishments, National loaners, returns, and expired goods.
- Collaborate with local sales teams on process for open order collection and customer solutions.
- Key Account Management – connect with and manage key customer stakeholders.
- Perform check in process and stocking for Orthopedic products. This includes scanning inventory, completing inventory transfers, ordering replacement parts, and sorting mixed sets.
- Contact with freight forwarder, receiving parties and internal clients.
- Partner with customer accounts receivable to mitigate pricing issues and process invoicing.
- Label warehouse stock for quick and easy identification and retrieval
- Train and follow standard operation procedures and work instructions.
- Responsible for GDP (Good documentation practices)
- Perform cycle count and inventory reconciliation activities.
- Assists in regulatory inspection and performance of safety and quality audits.
- Lead projects as required.
Qualifications
Education:
- Minimum of High School Diploma or equivalent.
Experience and Skills:
Required:
- Four years of relevant work experience
- Experience preferred within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service.
- Demonstrated initiative, creativity, assertiveness, and proactive communication.
- MS Office Suite proficiency preferred, including (Word, Excel, PowerPoint, and Outlook) Knowledge of Warehouse Management Systems
- Strong Communication skills
Preferred:
- Advance degree preferred, experience accepted.
- Knowledge of Good Manufacturing Practices (GMP) or Good Practices (GxP)
- Inventory Management experience
- Strong computer skills and ability to utilize specialized software and customized programs to meet business needs.
Other:
- Availability to work Monday – Friday on site.
- Ability to accommodate changes in the schedule including working in other shifts as per operational needs is required (late or early start)
- Ability to travel up to 10% domestically.
Apply now for immediate consideration!
Please do not contact your local Kelly branch office as it is not filling this position.
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