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HR Customer Service Rep
Marysville, OH, US
Scientific
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Automotive and Parts Mfg
First Shift (Day)
Marysville, OH, US
Experienced (Non-Manager)
Full Time, Temporary
Automotive and Parts Mfg
On-site
Scientific
High School or equivalent
First Shift (Day)
Job details
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an HR Customer Service Rep to work at Honda in Marysville, OH. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Salary/Pay Rate/Compensation:
$23-25/hr
Why you should apply to be an HR Customer Service Rep:
– Join a premier automotive leader known for its commitment to innovation and quality.
– Enjoy the flexibility of a position that can be up to 100% remote after training.
– Be part of a supportive team that values excellent associate experiences and professional growth.
– Work in a fast-paced environment where your contributions directly impact customer satisfaction.
What’s a typical day as an HR Customer Service Rep? You’ll be:
– Responding to and resolving HR-related inquiries via telephone, live chat, and the HR Connect Portal, while striving to deliver excellent service.
– Documenting all team member inquiries and their resolutions in the HR Contact Center case management system (ServiceNow).
– Meeting and exceeding Key Performance Indicators (KPIs) such as customer satisfaction and first call resolution, while maintaining high-quality interactions.
This job might be an outstanding fit if you:
– Have excellent communication skills, both verbal and written, and can manage live chat interactions effectively.
– Possess experience working with contact center technology and HR Information Systems (HRIS).
– Are knowledgeable about various HR processes and can analyze data to identify issues and suggest improvements.
– Can handle confidential information with discretion and maintain professionalism in all interactions.
– Are flexible with working hours and can cover EST hours as needed.
#CB #1
9642959
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