Customer Support Specialist

By | November 14, 2024

Customer Support Specialist

Apply Now Applied

Job ID: 9636876

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Cary, IL, US

Office

Unspecified

Full Time, Temporary

$20.00 - $23.00 per hour depending on experience

Experienced (Non-Manager)

On-site

Medical Devices and Supplies

First Shift (Day)

Cary, IL, US

$20.00 - $23.00 per hour depending on experience

Experienced (Non-Manager)

Full Time, Temporary

Medical Devices and Supplies

On-site

Office

Unspecified

First Shift (Day)

Apply Now Applied

Job details

What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® Professional & Industrial comes in. We’re seeking Customer Support Specialist for a leading provider of reprocessing and remanufacturing services for medical devices in Cary, IL.  This employer was recognized as one of Fortune’s Top Companies to Work for and Glassdoor Employee Choice Best Places to Work!  We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life. 

Why you should apply to be a Customer Support Specialist: 

  • Hybrid Work Model; Monday – Wednesday in office, Thursday – Friday Remote

  • Pay rate is competitive at $20.00 – $23.00 per hour based on experience

  • Great Schedule; 8am-5pm, Monday – Friday

  • Excellent opportunity to be part of a vital company project

  • Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/ 

What’s a typical day as a Customer Support Specialist? You’ll be: 

  • Promptly and professionally respond to all inbound customer calls and inquiries

  • Processing customer purchase orders accurately and efficiently

  • Supporting the Sales and Marketing Departments with new product launches

  • Managing customer returns including product pickup and reimbursements

  • Working directly with Logistics to track and expedite orders

This job might be an outstanding fit if you: 

  • Have 2 years experience working in a professional service related industry

  • Have at least 2 years of experience working in a similar role and knowledge of SAP or other inventory management systems

  • Are capable of working in a fast-paced environment, navigating through multiple systems and multitasking

  • Have strong customer service and written/verbal communication skills

What happens next?
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. 
 

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Support Specialist today! 

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!


About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.