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CNC Applications Engineer
Exton, PA, US
Engineering
Associate Degree
Full Time, Temporary
Experienced (Non-Manager)
On-site
Engineering Services
First Shift (Day)
Exton, PA, US
Experienced (Non-Manager)
Full Time, Temporary
Engineering Services
On-site
Engineering
Associate Degree
First Shift (Day)
Job details
CNC Applications Engineer
Direct Hire
Must work W/O sponsorship
Up to 40% travel Locally (PA/MD/DE)
Salary 100K +/- Depending on experience
4%+ percent yearly pay increase and excellent benefits
- Knowledgeable in CNC programming – Prefer Okuma (Pig plus)
- Performs basic to moderate customer machine set-up, programming, and run offs.
- Travels to customer site, locally as required (PA / MD), to support customers. Aids, supports, and works at trade shows and company sponsored technical training seminars.
- Provides technical expertise to internal/external customers ensuring customer development, retention, and satisfaction.
- Designs and develops machine programming processes to create parts.
- Responsible for customer machine operation and program training to ensure optimum efficiency and equipment utilization.
- Provides applications troubleshooting phone support as required.
- Works as a member of the Service and Sales Teams ensuring total customer satisfaction.
- Essential Responsibilities and Accountabilities: Builds internal/external customer and vendor relationships to ensure teamwork environment.
- Performs pre-sale technical sales support to sales team and customer.
- As a member of the machine set-up team, performs tooling and fixturing set-ups, programming, and run off ensuring optimum cycle time based on established acceptable criteria.
- Interprets part prints and utilizing tooling and fixturing knowledge, designs and develops machine programming process to create parts.
- Performs customer phone support for Applications troubleshooting i.e., program errors. Tracks unresolved open customer technical issues.
- Works closely with the Service Team in providing timely and quality technical troubleshooting and support to customers.
- Provides on-site and in-house customer training on machine operations and basic troubleshooting.
- Ensures operators are trained to perform machine operations in an efficient manner.
- Provides customer machine specific Application Program Training for machine set-up functions and program modifications for custom attachments.
- Creates and maintains records including documentation and reporting for machine and programming processes.
- Assists in project management ensuring timely follow-up and follow through on all assigned tasks and projects. Performs projects and tasks within assigned timeframes.
- Attend and participate in sales, service, company, and customer meetings as requested.
- Responsible for maintaining current technical, interpersonal, and communication skills through continuous development.
- Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material. Based on business need, assists, supports and/or performs other duties within scope and ability.
- Assumes accountability and responsibility for assigned projects and programs.
- Qualifications Essential Qualifications: Two-year Degree or formal coursework and/or basic or moderately experience in applications. Demonstrated knowledge and application of machine tool products, options, and functions.
- Must have experience and application of Machine Tool programming, program modification, and set-up, statistical process, and evaluation criteria i.e., CPK, well versed in geometric tolerances, ability to read and interpret blueprints, design, and develop processes for machine tool equipment.
- Must have a valid driver s license and the ability to drive a vehicle. Bureau of Motor Vehicle Background Checks are a requirement. Demonstrated business writing and documentation skills. Strong interpersonal communication skills. Demonstrated self-starter and effective use of organization and planning skills.
- Project Management Skills. PC literate and skill efficiency in job related software/programs. Ability to participate as a member of a team, crossing department and divisional lines.
- Must be able to travel in support of training, customers, and assist other divisions as required to support business demand.
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