Kelly, a leader in providing workforce solutions is seeking a detail-oriented and customer-focused individual to join our team as a Data Entry/Customer Service Specialist. In this role, you will play a crucial role in ensuring accurate data entry and providing exceptional customer service to our client.
Please note: that this is a contract position set at 4 weeks with the possibility to extend.
Responsibilities:

1. Perform accurate and efficient data entry tasks, including entering customer information, sales orders and other relevant data into our database.
   

2. Maintain data integrity by verifying and updating information regularly, identifying and correcting errors
   

3. Respond to customer inquiries and provide timely and accurate information regarding products, services, and order status.
   

4. Resolve customer issues and complaints promptly and professionally, escalating to the appropriate team members when necessary.
   

5. Collaborate with internal teams to ensure smooth order processing, timely shipment, and delivery of products to customers.
   

6. Assist in tracking and managing inventory levels, ensuring accuracy and availability of stock.

Qualifications:

• High school diploma or equivalent; additional education or certification in data entry or customer service is a plus.
  

• Strong attention to detail and accuracy in data entry tasks.
  

• Excellent communication and interpersonal skills to effectively interact with customers and internal teams.
  

• Proficiency in using data entry software and Microsoft Office applications, such as Excel and Outlook.
  

• Ability to handle multiple tasks and prioritize effectively in a dynamic work environment.
  

• Problem-solving skills and the ability to handle customer issues with empathy and professionalism.
  

• Flexibility to adapt to changing priorities and customer demands.
  

• Knowledge of customer service principles and practices.

What’s in it for you?

• Monday-Friday
  

• Great work environment
  

• Pay range $18/hr

Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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