Sr. Customer Service Representative
Green Bay, WI, US
Office
High School or equivalent
Full Time, Temporary
$19-$20
Experienced (Non-Manager)
On-site
Transport and Storage - Materials
First Shift (Day)
Green Bay, WI, US
$19-$20
Experienced (Non-Manager)
Full Time, Temporary
Transport and Storage - Materials
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Kelly Services, in partnership with a large Green Bay, WI supply chain and logistics company, is searching for a Sr. Customer Service Representative! This position is full-time and temp-to-hire with the company.
Location: On-site position, Green Bay, WI
Shift:
1st shift:
8:00am-5:00pm, M-F -OR- 8:30am-5:30pm
Pay Rate: $19-$20/hr based on level of experience
*Weekly pay
Job Overview:
Office-based position. You will be responsible for handling relationships with customers. This person will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.
Responsibilities:
• Monitor customer freight to identify issues and improve efficiency.
• Recommend adjustments as freight volumes fluctuate.
• Use a variety of technology to analyze service issues and trends to determine solutions.
• Work closely with leaders, teams, and customers.
Qualifications:
• Have a high school diploma or GED.
• One year of office-based customer service experience preferred.
• Have strong written and oral communication skills.
• Able to manage multiple priorities.
• Proficiency with multiple computer software systems
Apply Now!
9621393
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