Order Management Specialist
Schenectady, NY, US
Accounting / Finance
High School or equivalent
Full Time, Direct Hire
Entry Level
On-site
Manufacturing - Other
First Shift (Day)
Schenectady, NY, US
Entry Level
Full Time, Direct Hire
Manufacturing - Other
On-site
Accounting / Finance
High School or equivalent
First Shift (Day)
Job details
Job Details |
Company: Kelly Services – Supporting GE Vernova |
Schedule: Monday – Friday, 8am – 5pm EST |
Location: 1 River Road, Schenectady NY 12345 |
Position: Order Management Specialist |
Job Summary: |
The Renewable Energy Order Management Administrator will be responsible for order fulfillment activities for External customer demands. This role will also serve as back-up to the Parts Customer Fulfillment Specialists providing customer follow-up and quotation preparation. |
Essential Duties & Responsibilities: |
· Order entry/order management; Enter external customer orders received via email and restore. |
· Communicate with the customer anticipated ship dates and backorder date information. |
· Elevate down turbine and other priority back ordered part requirements to Parts Expeditor. |
· Work with Warehouse Team on both day to day and special shipping requirements. |
· Communicate any part supersedure’s and alternate part number information to customers. |
· Communicate with Buyers on part status. |
· Respond to requests for price and availability. |
· Formal quotes |
· Capital parts/NUS |
· Part ID/compatibility |
· PO corrections & exceptions |
· Invoice issues |
· Provide backorder support |
· Respond to requests for returns for credit/returns for replacement due to quality issues |
· Log non-conformance reports |
· Customer meetings |
· Team meetings |
· Tax exemption certificates into DECM/Sabrix |
· Shipment Report |
Required Qualifications & Experience: |
· Strong interpersonal and leadership skills |
· Strong attention to detail and complete resolution |
· Ability to achieve results with minimal supervision |
· Strong customer service mindset |
· Strong oral and written communication skills |
· Strong interpersonal and leadership skills |
Desired Characteristics: |
· Demostrated skill in all Microsoft Office tools required (Excel(v-lookups, Queries, PowerPoint, Word & Outlook) |
· Knowledge of Oracle ERP/ GE Wind Parts and Applications |
· Bachelor’s Degree (preferably in Finance/Accounting or Business Management, Logistics, Supply Chain, or Project Management) |
· Exceptional planning, organizing and follow-up skills |
9616851
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