Kelly Services is partnering with a law firm in the Norfolk VA area seeking a Collections Supervisor to join the team. Interested? Apply now!

3^rd Party Consumer Collections Supervisor
Location: Norfolk, VA
Job Type: Direct Hire
Salary: $75,000 – $80,000
Work Environment:

• Schedule: Typical work hours are 8 AM to 5 PM, with some flexibility.
  

• Work Arrangement: This position is 100% onsite but may offer hybrid options after a 90-day period.
  

• Environment: Call Center setting

Why We’re Hiring:
We are seeking an experienced Accounting Supervisor /3^rd Party Consumer Collections Supervisor, to join our team after the recent departure of a key team member. This role is crucial for overseeing our accounting department, particularly in collections management.

Direct Reports:
You will lead a team of 10 3^rd party collections professionals, ensuring optimal performance and development.

Required Qualifications:

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
  

• Experience: 3-5 years of management/supervisory experience in accounting, with a focus on debt collections accounting.
  

• Team Leadership: Proven experience overseeing a team of 10 or more
  

• Technical Skills: Advanced knowledge of MS Excel.
  

• Skills: Strong analytical abilities and excellent communication skills.
  

• Independence: Ability to manage multiple tasks simultaneously.

Preferred Qualifications:

• Familiarity with collections accounting software (e.g., CLS/Vertican) and General Ledger systems.

Key Responsibilities:

• Department Oversight: Manage staff to ensure accurate and timely outputs; develop strategies for departmental improvement and support team growth.
  

• Account Reconciliations: Regularly reconcile client accounts to maintain accuracy in collections.
  

• Payment Posting: Ensure timely and accurate posting of payments and remittances.
  

• Accounts Receivable Management: Oversee the accounts receivable process, ensuring timely invoicing and posting.
  

• Audits: Assist in preparing for collections audits; conduct internal quality assessments for compliance.
  

• Training & Development: Supervise and train the collections accounting team, fostering their professional growth.
  

• Policy Development: Create and update policies and procedures to improve departmental efficiency.
  

• Client Communications: Ensure effective communication with clients and staff.

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