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Deductions Analyst
Bridgewater, NJ, US
Accounting / Finance
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Biotechnology/Pharmaceuticals
First Shift (Day)
Bridgewater, NJ, US
Experienced (Non-Manager)
Full Time, Temporary
Biotechnology/Pharmaceuticals
On-site
Accounting / Finance
High School or equivalent
First Shift (Day)
Job details
Deductions Analyst
Contract to hire
Location: Bridgewater, NJ – hybrid schedule 3/2
Hours: Typically 8-5, but flexible
Monday – Friday
MAJOR AREAS OF RESPONSIBILITY
This is a large pharmaceutical Manufacturer – this role is responsible for the deductions for large retailer accounts. Seeking someone with experience handling deductions from large retailers.
- Understands and apply SOP’s in a practical manner.
- Communicates professionally and effectively with customers, Sales, Customer Service.
- Handles a portfolio of accounts, as assigned by the Deductions & Chargebacks Manager.
- Makes collection calls, sends emails, monitors accounts for payments. Reconciles account balances using all available information and sources.
- Monitors and/or sends dunning letters and emails.
- Creates and maintain KYC folders for top/complex customers. Maintains customer contact information and notes.
- Analyzes Aging and other reports to prioritize workload and pinpoint potential risks.
- Offsets items and applies payments, as intentioned or authorized by customers.
- Researches, codes and resolves deductions (ex: returns, pricing, shortages, short pays).
- Masters the use of customer Vendor portals, if applicable.
- Works closely with Cash Application to understand payment methods, to improve the automatic application of incoming payments for all assigned customers.
- Ensures customers follow the company’s payment instructions and produce remittances as applicable or warranted.
- Collaborates with other departments to determine the root cause of process errors.
- Ensures all AR adjustments have proper authorization and are processed timely.
- Responds to customer inquiries. Removes obstacles preventing payment.
- Forwards credit limit change requests to Credit Checking.
- Follows procedures for customer credit balance refunds.
REQUIRED EDUCATION / SKILLS / ABILITIES
- Minimum 3 years’ experience in a similar role.
- High school graduate. Some college or college degree preferred.
- Strong Excel skills including the ability to do pivot tables and V-lookups.
- Strong communication and mathematical skills.
- Knowledge of SOX guidelines and procedures.
9611217
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