Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Health Navigator to work at a premier healthcare provider in Chattanooga, TN. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Snapshot: 
Salary/Pay Rate/Compensation: $20/hour depending on experience 
Hours: M-F 9am to 5:30pm with overtime needed at times
Location: On-site in Chattanooga, TN 

Why you should apply to be a Health Navigator:

• Competitive salary and benefits package
  

• Opportunity to work in a reputable healthcare setting
  

• Supportive and dynamic team environment
  

• Personal and professional growth opportunities
  

• Engage directly with the community to improve health outcomes

What’s a typical day as a Health Navigator? You’ll be:

• Conducting educational telephone calls advising members of available benefits, services, and programs; completing health needs assessments, and referring members to population health management programs as appropriate.
  

• Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.
  

• Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries, and authorization history; assigning members to the clinical team for call outreach and intervention.
  

• Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program-related inquiries.
  

• Working overtime as needed.
  

• Complying with various immunizations and/or associated medical tests as required.

This job might be an outstanding fit if you:

• Have an Associates Degree in education, communication, or a health-related field, or equivalent work experience.
  

• Possess two years of experience in a customer service support role.
  

• Demonstrate the ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.
  

• Are proficient in interpersonal and organizational skills.
  

• Exhibit independent, sound decision-making and problem-solving skills.
  

• Are self-motivated and able to manage multiple tasks and set priorities.
  

• Have effective time management skills.
  

• Excel in oral and written communication skills.
  

• Possess knowledge in medical terminology.
  

• Have experience in a medical office setting.

What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work.

Apply to be a Health Navigator today!

#GRACE

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