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Customer Service Representative
Wailuku, HI, US
Office
High School or equivalent
Full Time, Temp to Hire
Entry Level
On-site
Telecommunications Services
First Shift (Day)
Wailuku, HI, US
Entry Level
Full Time, Temp to Hire
Telecommunications Services
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Posting: Entry-Level Customer Service Representative
Are you interested in starting a career in customer service but lack extensive experience? Do you seek opportunities for growth?
Kelly Services is hiring a entry-level customer service representative for our customer in Wailuku!
Location: Wailuku, Maui
Schedule: Monday – Friday, 7:30 AM – 4:00 PM (30-minute unpaid lunch)
Pay Rate: $14/hr
Position Summary:
We are currently hiring an Entry-Level Customer Service Representative for a contract-to-hire position. Under general supervision, you will develop and maintain customer relations, assist customers with pricing and delivery or will-call requirements, and perform inventory control and administrative tasks.
Essential Job Functions and Responsibilities:
– Adhere to all safety practices and procedures while performing tasks in all work areas.
– Assist customers with product pricing and delivery or will-call requirements, both in person and over the telephone.
– Ensure validity of licenses (e.g., Restricted Use licenses) and update database as necessary.
– Input cash and credit card payments into the JD Edwards system; prepare deposit slips and make bank runs.
– Communicate delivery requirements to warehouse personnel and update delivery tags daily for accurate sales figures.
– Handle customer complaints and issues professionally and within company policy.
Qualifications:
– Strong computer skills; working knowledge of MS Word and Excel required.
– Excellent customer service and communication skills.
– Strong attention to detail.
– Interest in commodities such as agricultural, turf & ornamental, pest control, and industrial products is desired but not required.
– Ability to learn general office procedures and company policies related to sales, billing, inventory, and record keeping.
– Experience with AS400 is a plus but not mandatory.
How to Apply:
If you are eager to start your career in customer service and meet the qualifications listed above, please submit your resume. We look forward to hearing from you!
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