Customer Service Scheduler

Customer Service Scheduler


Job ID: 9599023

Rincon, GA, US

Office

High School or equivalent

Full Time, Temporary

$19.00

Experienced (Non-Manager)

On-site

Manufacturing - Other

First Shift (Day)

Rincon, GA, US

$19.00

Experienced (Non-Manager)

Full Time, Temporary

Manufacturing - Other

On-site

Office

High School or equivalent

First Shift (Day)

Job details

Job Summary:
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in! We are seeking a highly motivated and detail-oriented Customer Service Scheduler to join our team. As a Customer Service Scheduler, you will be responsible for providing exceptional customer service by resolving product or service problems, maintaining customer records, and assisting with order and product management.

Job Specifications:
– Job Type: Full-time
– Location: Rincon, GA | 31326
– Pay Rate: $19.00/hr.
– Shift: 9:0am to 5:00pm, Monday through Friday (40-minute paid lunch)

Roles and Responsibilities:
– Receive direction for adhering to company policies, practices, and procedures.
– Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
– Maintain customer records and update account information.
– Maintain financial accounts by processing customer adjustments.
– Prepare product or service reports by collecting and analyzing customer information.
– Assist with order and product management.
– Perform other duties as assigned.

Qualifications & Skills:
– High school diploma or equivalent.
– Minimum 1 year of customer service experience.
– Excellent communication and problem-solving skills.
– Proficient in MS Office, with intermediate Excel skills.
– Strong computer literacy.
– Typing speed of at least 40 words per minute.

Join our team as a Customer Service Representative and be part of a company that values its employees and provides opportunities for professional development and growth.

Please note that familiarity with Warehouse Management, specifically Blue Yonder, is preferred.
 

9599023

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you’re looking for flexible shifts, performance bonuses, or a progressive work culture—we’re dedicated to finding the very best opportunities for you.


About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.