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Service Administrator Assistant
Plymouth, MI, US
Office
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Plymouth, MI, US
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Kelly is looking for professional, dedicated, detail-oriented individual to fulfill a Service Administrator position in Plymouth, MI. Please review details below and let me know if you would be interested.
Salary/Pay Rate/Compensation: $21/hr. and up (based on experience)
Onsite: Mon-Fri (8am-5pm)
Why you should apply to be a Service Administrator:
• Competitive salary based on experience
• Opportunity to work with a premier client in Plymouth, MI
• Chance to contribute to a professional and supportive work environment
• Utilize your excellent organizational and communication skills
What’s a typical day as a Service Administrator? You’ll be:
• Maintaining the service call center by answering phones, entering service cases into SIS, and transferring customer calls to the appropriate department or team.
• Processing service expense and mission billing using SAP, SIS, and CERTIFY.
• Maintaining the Service Admin Mailbox and responding to customer or team requests.
• Keeping customer information in SAP and SIS up to date and correct, resolving issues with incorrect data.
• Entering purchase orders in SAP for tools and/or special needs for the different teams supported by technical service.
• Issuing purchase orders to suppliers as necessary.
• Providing customers with quotes for onsite support.
• Assisting with special projects, including PPT presentations and Excel spreadsheets.
• Assisting with Project Management Department billing as necessary.
• Entering Preventative Maintenance contract details into SIS and maintaining data up to date.
• Assisting the Application department if needed, handling application requests and reports, LAC material shipping and receiving, customer quotes, and invoicing.
• Assisting the Training department if needed, receiving leads for service and training opportunities, working with internal resources and/or Business Development Manager to identify training courses and offer contracts/solutions to customers, handling customer quotes, class registration, and course overview documentation.
This job might be an outstanding fit if you:
• Have a two-year Associates Degree in Business Administration or equivalent combination of training and experience.
• Have a minimum of 3 years of previous experience in office administration and customer service.
• Have excellent verbal and written communication skills.
• Have excellent organizational skills.
• Are proficient in Microsoft Office, including Teams, Word, Outlook, Excel, and PowerPoint.
MUST HAVE SAP experience.
Apply to be a Service Administrator today!
Rosie Liangos
Kelly Services, Recruiter
Direct/Text: 313-484-8011
9591766
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