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Technical Data Analyst
Lake Orion, MI, US
Engineering
High School or equivalent
Full Time, Temporary
Entry Level
On-site
Automotive and Parts Mfg
First Shift (Day)
Lake Orion, MI, US
Entry Level
Full Time, Temporary
Automotive and Parts Mfg
On-site
Engineering
High School or equivalent
First Shift (Day)
Job details
Every day, Kelly Engineering connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!
Title: Technical Data Analyst
Location: Lake Orion, MI
Duration: 12 months +
Overview
- The onsite facility provides a single location where parts replaced under warranty on vehicles in the U.S. and Canada are returned for root cause analysis. Responsible for documenting non-compliance concerns with inbound shipments from dealers.
- Provide formal feedback to the field staff, interact with dealers, and take appropriate action to address the non-compliance when required.
- Review existing summary reports of non-compliance issues for possible action.
- Complete documentation regarding non-compliance using provided PowerPoint templates for formal field/dealer feedback.
- Ensure evidence supports actions taken.
- Interface directly with the dealer, field staff, and the WPC team.
Responsibilities
- Identify non-compliance concerns using existing reports (i.e., hazmat, improper packaging, incorrect parts).
- Respond to requests from the WPC team to document a concern with when non-compliance is observed.
- Document non-compliance in provided PowerPoint templates for a professional/technical audience.
- Provide field staff/dealer with formal feedback using provided PowerPoint templates to substantiate the concern.
- Communicate verbally and in writing with the dealers, when required.
- Act as site representative for dealer inquiries regarding feedback, including hazmat, improper packaging, and return of incorrect parts. Respond respectfully.
- Take appropriate action to address the non-compliance issues, when needed.
- Monitor weekly/monthly reporting to identify trends.
- Work with the internal customer to identify actions required to achieve the desired results.
- Ensure accurate and proper reporting to leadership.
- Support meetings as required.
Required Qualifications
- High school diploma required
- Proficient in Microsoft Word, PowerPoint, Excel, Outlook
- Strong written and oral communication skills
- Excellent interpersonal skills and ability to resolve conflict
- Self-motivating with limited supervision
- Ability to work in a warehouse environment
Preferred Qualifications
- 2-year Associate’s degree
- Automotive knowledge
- Experience working in an independent/dealership service or parts department
- Experience in creating documentation for a professional/technical audience
- Experience with hazmat regulations and Department of Transportation 49 CFR
Additional Information
- Onsite
- Monday – Friday / 7am – 4pm
- Split between office environment and viewing automotive parts in connected warehouse
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone (taryn.carbone@kellyengineering.com) for immediate consideration.
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Why Kelly® Engineering?
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.