REMOTE BILINGUAL TECHNICAL CSR NEEDED!

By | October 31, 2024

REMOTE BILINGUAL TECHNICAL CSR NEEDED!

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Job ID: 9574570

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Houston, TX, US

Contact Center

High School or equivalent

Full Time, Temporary

$22.00

Experienced (Non-Manager)

Remote

Business Services - Other

First Shift (Day)

Houston, TX, US

$22.00

Experienced (Non-Manager)

Full Time, Temporary

Business Services - Other

Remote

Contact Center

High School or equivalent

First Shift (Day)

Apply Now Applied

Job details

Think the best job opportunities are far away?
Think again! Great job opportunities are right here in your backyard! Kelly® Professional & Industrial is looking for a Bilingual Customer Service Representative, to work remote for one of our facilities. Let us help you grow at work and discover what’s next in your career, all while being a vital part of your community.

Why you should apply to be one of our Bilingual Customer Service Representative:

  • Weekly Pay!

  • Fully Remote

  • Pay Rate – $22hr.

  • Start Date- Nov. 11th, 2024

  • Gain access to outstanding Kelly discounts such as discounts to a few cell phone companies plus other perks via https://www.mykelly.us/us-mykelly/perks/

Job Responsibilities:

  • Provide Technical Support to both English & Spanish speaking customers

  • Assist customers via phone or email, troubleshooting & resolving technical issues

  • Log results in ticketing system, escalate when needed

  • Work with team members to deliver exceptional customer service

        Qualifications:

  • Must possess a High School Diploma, GED or greater

  • 6+ months experience with technical support, call center or help desk

  • Be flexible and a good communicator

  • Computer literate

  • Must be completely fluent in both English & Spanish

  • Identify and resolve problems in a timely manner as necessary

  • Familiar with CCH Pro Systems fx, CCH Access Tax is a plus

  • Background checks required

         Equipment:

  • Windows 10 PC (version 1809 or newer)

  • High Speed Internet (50-100 Mbps download, 10-20 Mbps upload)

  • Cell phone

  • Must be wired connection via Ethernet Cable

  • Processor – Intel Core i3 or better

  • Compatibility – Chromebooks or MacBook’s are not compatible with required software.

If you are interested in becoming a Bilingual Customer Service Representative, please send an email as soon as possible with your first & last name, and job opportunity you are interested in to, marw974@kellyservices.com Please keep in mind that these job opportunities are a first come, first served basis!

 

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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