Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Representative to work a global fashion eyewear company in Grants Pass, OR. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Pay Rate: $16.00 per hour

Why you should apply to be a Customer Service Representative:

• Competitive pay rate with potential for temp-to-hire position.
  

• Opportunity to work with a reputable eyewear fashion company.
  

• Convenient morning shift timing (6:30- 3:30 or 7:00 – 4:00).
  

• Onsite position offering stability and growth opportunities.

What’s a typical day as a Customer Service Representative? You’ll be:

• Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
  

• Maintaining a positive, empathetic, and professional attitude toward customers always.
  

• Develop a strong knowledge of our product portfolio and procedures
  

• Demonstrate 100% follow through in every commitment to provide one call resolution.
  

• Effectively communicate additional promotions and services we offer.
  

• Process customer orders in a courteous, efficient, timely manner with minimal errors.
  

• Properly document customer complaints and concerns immediately and facilitate satisfactory resolution.
  

• Communicate effectively with leaders including the Customer Service Supervisor & Manager. Communications include updating them regularly to guarantee customer expectations are met and any problems or issues are addressed in a timely and professional manner.
  

• Regularly attend and participate in team meetings.
  

• Participate in ongoing training and development to improve the knowledge and skill required to better serve our customers.

This job might be an outstanding fit if you have:

• Min typing speed 35 wpm
  

• 10 key by touch
  

• Phone experience.
  

• Profession communication skills,
  

• Years of Experience: 2

What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!
 

9566957