Credit and Collections Specialist

Credit and Collections Specialist


Job ID: 9563923

Windsor, CT, US

Accounting / Finance

High School or equivalent

Full Time, Temporary

40

Experienced (Non-Manager)

On-site

Manufacturing - Other

First Shift (Day)

Windsor, CT, US

40

Experienced (Non-Manager)

Full Time, Temporary

Manufacturing - Other

On-site

Accounting / Finance

High School or equivalent

First Shift (Day)

Job details

We are looking for a motivated and experienced Collections Specialist to join our team on a temporary basis. In this role, you will manage a portfolio of accounts, ensuring timely invoice collections while fostering strong customer relationships. This contract position will extend at least through December 2024. The ideal candidate will demonstrate a strong sense of urgency, possess excellent communication skills, and be comfortable handling a high volume of calls. This is an on-site position based in Windsor, CT 06095.

Job Specifications:

  • Job Type: Temporary (through the end of the year)

  • Role: Business-to-Business Credit and Collections Specialist

  • Location: Windsor, CT 06095

  • Pay Rate: $30-40 per hour, based on experience

  • Shift: Monday to Friday, 8-hour shifts with a 30-minute lunch (typically starting between 8-9 AM)

Responsibilities: 

We are seeking a dedicated Accounts Receivable Specialist to manage our portfolio of approximately 400 accounts, with amounts ranging from $500 to $500K. This role focuses on business-to-business collections and involves the following responsibilities:

  • Achieve quality targets and drive consistent improvements in departmental performance.

  • Ensure timely collection of invoices and accurate posting of payments (Cash Applications).

  • Communicate credit hold statuses to relevant departments or sites.

  • Utilize Credit Safe software to assess creditworthiness, with amounts over $50K requiring Controller approval.

  • Provide daily updates to management regarding collection results.

  • Review and document write-offs and miscellaneous credits.

  • Maintain strong customer relationships by responding promptly and accurately to inquiries.

  • Collaborate with team members to effectively recover outstanding accounts.

  • Coordinate with other departments to resolve issues and enhance productivity and efficiency.

  • Oversee invoicing and cash application requests.

  • Support special projects as assigned.

  • Perform additional related duties as needed.

Qualifications

  • Minimum of 2 years of experience in Business-to-Business collections, with a strong proficiency in Excel.

  • 2+ years in collections and cash applications, preferably within a manufacturing environment.

  • Proven ability to analyze, resolve, and communicate issues effectively.

  • Capable of making 30-40 calls daily to collect outstanding funds.

  • Prior experience managing credit holds and releases.

  • Familiarity with cash application processes.

  • Detail-oriented with strong follow-up skills.

  • A collaborative team player with excellent written and verbal communication abilities.

  • Strong organizational and planning skills, with the ability to multitask and prioritize effectively.

  • Proficient in Microsoft Office, particularly with advanced Excel capabilities.

  • Knowledge of Baan software or similar ERP systems is a plus.

Opportunities:

  • Join a collaborative and supportive team environment.

  • Play a key role in improving aging receivables and achieving targeted goals.

  • Gain exposure to a diverse range of accounts.

If you are a motivated Collections Specialist with a strong track record in collections and cash application, we encourage you to apply for this exciting opportunity. Join our team and make a significant impact on our accounts receivable department. Apply now!
 

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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