Join a team! We are a global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of products, primarily in gastroenterology, hepatology, neurology, dermatology, medical aesthetic devices, international pharmaceuticals. Our 7,000 employees share a common goal and values, propelling us to provide essential care to millions of people globally. We seek dedicated individuals who share our sense of urgency, unity, and excellence.
 
We are looking for a trustworthy and respectful individual who consistently does the right thing. Someone who is imaginative and proactive, with a keen eye for what is possible. A perceptive and adaptive person who is action oriented. We need a disciplined, focused, and accountable team member. If you embody these values, come join our company and help us shape the future.
 
We are all in it together to make a difference. Be a part of a culture that doesn’t just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
 
 
The Returns Analyst is a key member of the Finance Team and has a vital role in optimizing the return goods process. The Returns Analyst is responsible for gathering key information to support, analyze and validate claims for customer returns. This position interacts cross functionally with accounts receivable, customer service, sales, contracts and pricing and IT. The incumbent will also communicate directly with a third-party destruction company and is customer facing. The returns credit administrator will ensure that credits are processed promptly and accurately, to reduce deductions, and that the appropriate documentation is provided for credit approval or denial.
 
Key Responsibilities:

• Monitor, and process customer claims for issuance of return related credits.
  

• Understanding customer contract terms and pricing conditions related to return authorization policies and procedures.
  

• Minimize return deductions by proactively addressing system issues which may impact the timely processing of returns.
  

• Provide periodic and Ad Hoc reporting as required.
  

• Work collaboratively and cross functionally with internal and external stakeholders.
  

• Foster and maintain strong working relationships.
  

• Effectively identify and communicate issues to proactively address customer facing issues and resolve disputes.
  

• Follow up with customer requests and concerns regarding credits for returns.

 
Qualifications:

• Degree in Accounting or related field preferred, but not required. Minimum two-year work experience with knowledge of basic accounting is comparable to a degree.
  

• Strong excel skills including proficiency in v-lookup and pivot tables.
  

• Must possess ability to work independently with minimal supervision.
  

• Strong analytical and reconciliation aptitude.
  

• Ability to multi-task and prioritize deliverables in a fast-paced environment.
  

• Excellent interpersonal and communication skills.
  

• Prior Pharmaceutical or manufacturer industry experience is a plus.
  

• Detail-oriented with an initiative-taking approach to error prevention and correction.
  

• Hybrid – 3-days in office required (Tues, Wed, Thurs) 

 
Benefits package includes a Comprehensive Medical (includes Prescription Drug), Dental, Vision, Health Savings Account with company contribution, Flexible Spending Accounts, 401(k) matching, 3-weeks paid time off plus 6 days paid sick time (unless a state or city-specific policy applies) to start (pro-rated for new hires), tuition reimbursement, parental leave, short-term disability, long-term disability, life insurance, accidental death & dismemberment insurance, 12 paid holidays (including floating holidays), Employee Assistance Plan, commuter benefit, recognition awards, voluntary benefits (including Identity Theft, Student Loan and Breast Milk Shipping), employee referral bonuses and employee discounts.

We thank you in advance for your interest in growing and developing with Bausch Health. Kindly note that in order for all stakeholders to be successful, we do require a minimum of one year in your current role before applying to another one. Please ensure you have discussed with your current manager the intent of applying to a new role.
 
Any exception will have to be authorized by your HR Business Partner.

Bausch Health Companies Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com  or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number.

Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch Health’s Job Offer Fraud Statement. 

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