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Sales & Marketing Support Specialist
Wilmington, DE, US
Professional (Other)
High School or equivalent
Full Time, Temporary
26
Experienced (Non-Manager)
On-site
Chemicals/Petro-Chemicals
First Shift (Day)
Wilmington, DE, US
26
Experienced (Non-Manager)
Full Time, Temporary
Chemicals/Petro-Chemicals
On-site
Professional (Other)
High School or equivalent
First Shift (Day)
Job details
At Kelly®, we’re seeking a Sales & Marketing Support Specialist to work in Wilmington, DE.
Pay Rate: $26/hr
Hybrid- In office for training and meetings
Mon-Friday 8am-5pm
Sales & Marketing Support Specialist:
• Responding to customer inquiries via multiple channels.
• Engaging with the sales team on pricing, credit, rebills, returns, and cancellation requests.
• Entering customer master changes in MDG as prescribed by the owning CSR.
• Maintaining customer profile updates in SharePoint.
• Reviewing daily reports to proactively address issues.
• Supporting the CSR team and providing audit support.
• Assisting with administrative functions for inside and outside sales.
• Supporting the marketing department with daily tasks.
• Resolving customer complaints and providing appropriate solutions.
• Keeping accurate records of customer interactions and transactions.
• Following up on customer inquiries and ensuring customer satisfaction.
• Keeping up to date on product knowledge to provide accurate information to customers.
• Collaborating with other team members to improve the overall customer experience.
This job might be an outstanding fit if you:
• Have a high school diploma or equivalent; a college degree is preferred.
• Have previous customer service experience.
• Have excellent communication skills, both written and verbal.
• Have strong problem-solving skills and attention to detail.
• Are a quick learner, especially when it comes to IT-related systems.
• Have a minimum of 2 years of sales department support work.
• Have intermediate/high-level proficiency in Microsoft Office and software.
• Have experience with SAP R3/P23 system and SalesForce.
• Are highly organized, detail-oriented, and self-directed.
What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Sales & Marketing Support Specialist today!
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Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.