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E-Commerce Customer Service Specialist
Ashland, VA, US
Light Industrial
High School or equivalent
Full Time, Temporary
16.50
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Ashland, VA, US
16.50
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Light Industrial
High School or equivalent
First Shift (Day)
Job details
E-Commerce Customer Service Specialist
Job Summary:
Join our dynamic team as an E-Commerce Customer Service Specialist! Located in a vibrant and engaging environment, this role is perfect for individuals with a passion for customer service and a keen interest in outdoor activities such as hunting, fishing, and camping. You will play a pivotal role in enhancing our online shopping experience by providing exceptional support to our customers and ensuring their orders are handled with care and precision.
Job Specifications:
– Job Type: Full-Time
– Company: [Company Name]
– Location: [Location]
– Pay Rate: [Pay Rate]
– Shift: [Shift]
Roles and Responsibilities:
– Provide outstanding customer service by assisting customers with inquiries and resolving issues related to online orders.
– Pull and prepare online orders for shipping or in-store pickup, ensuring accuracy and timeliness.
– Utilize multiple software systems, including Microsoft Office, Counterpoint, Shipstation, Gorgeous, Magento, eBay, and Amazon, to manage orders and customer interactions efficiently.
Qualifications & Skills:
– E-Commerce experience is required.
– Strong customer service skills with a clear background.
– Comfortable working with and handling hunting, fishing, camping, and sporting gear.
– Proficiency in using various software systems related to e-commerce operations.
Opportunities:
This position offers exciting growth opportunities within our organization, allowing you to develop your skills in e-commerce and customer service. As you excel in your role, you may have the chance to advance into leadership positions or explore other areas within the company.
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