English
French
Spanish
Call Center Representative
Alpharetta, GA, US
Contact Center
Bachelors Degree
Full Time, Temporary
19.50-21.50
Entry Level
On-site
Accounting and Auditing Services
First Shift (Day)
Alpharetta, GA, US
19.50-21.50
Entry Level
Full Time, Temporary
Accounting and Auditing Services
On-site
Contact Center
Bachelors Degree
First Shift (Day)
Job details
Kelly® Professional & Industrial has the perfect call center opportunity for you!
We are searching for Call Center Representatives to work in Alpharetta, GA. Join us and take advantage of this great opportunity! We’ll be here every step of the way to help you through the process.
This is an ONSITE role – Remote work is not available.
Employment type: Temp-to-Hire
Shift/Schedule: Flexibility M-F, 8am-8pm (strongly preferred)
- Monday-Friday 8am – 5pm ** OR ** 11am – 8pm, schedules vary depending on department and weekly call volume
- Saturday 8am – noon, 2-3 times per month
Pay Rate/Compensation: $19.50-21.50/hr
- Determined by education and skillset
Why you should apply to be a Call Center Representative:
- Work for a company that prioritizes employee development for advancement opportunities
- Use your education and/or customer service skills to help others
- Work with a global automotive industry leader
- Paid On-the-Job training
- Hourly pay rate up to $21.50/hour and weekly paychecks
What’s a typical day as a Call Center Representative?
You’ll be:
- Making outbound/receiving inbound calls on accounts that are up to 30 days past due.
- Identifying root cause of customer delinquency and generating effective resolutions with negotiation skills and educating the customer
- Assisting customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
- Processing payments and payoffs
- Adhering to appropriate compliance policies and procedures
- Effectively contributing to customer satisfaction
This job might be an outstanding fit if you:
- Have a bachelors degree or 2+ years of consecutive call center experience
-
Possess strong communication and problem-solving skills.
- Have the ability to work in a fast-paced environment.
- Ability to utilize training and available resources to make decisions that help assist customers
- Ability to take feedback and apply what was given to make performance improvements
- Have a positive attitude and want to contribute to a team environment
What happens next
Once you apply, you’ll proceed to next steps if you are a profile match for this opportunity. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Call Center Representative in Alpharetta today!
#P1
9544016
I want more jobs like this in my inbox.
Similar Jobs
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.