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Account Receivable Call Center Representative
El Paso, TX, US
Office
High School or equivalent
Full Time, Temporary
Experienced (Non-Manager)
On-site
Accounting and Auditing Services
First Shift (Day)
El Paso, TX, US
Experienced (Non-Manager)
Full Time, Temporary
Accounting and Auditing Services
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Kelly Services is hiring Accounts Receivable Call Center Representatives in El Paso, TX!
Pay: $17.50/hr
Hours: 8-hr shift between 6:30am-6pm, M-F
Location: Hybrid in El Paso, TX
Position Type: Temp to hire
Responsibilities
- Handle inbound and outbound calls and emails to clients, resolving client billing requests and issues
- Update status of payments, post confirmations from cash operations, handle disputes, understand invoices and requests to assist with reconciliation, handle client reports, handle aged/open items on accounts
- Resolve simple accounts receivable disputes
- Analyze and research client requests
- Perform assigned Invoice to Cash and work cases accurately and within stipulated timelines by partnering with business unites and/or working with the client to understand and resolve routine requests
- Provide world-class service with each interaction to ensure client satisfaction and retention
- Prepare data files and correspondences for distribution to clients
- Work with banks to resolve client payment issues
- Exceed phone metrics
- Other duties as assigned
Qualifications
- Associate’s Degree required, Bachelor’s Degree preferred
- 1+ years of customer service experience
- Call center experience
- Basic accounts receivable knowledge
- Proficiency in MS Office Excel
- Ability to communicate professionally
- Excellent organizational skills
Resume not required
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