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Customer Service Representative
Apopka, FL, US
Contact Center
High School or equivalent
Full Time, Temporary
$16.50/hour
Experienced (Non-Manager)
On-site
Other/Non Classified
First Shift (Day)
Apopka, FL, US
$16.50/hour
Experienced (Non-Manager)
Full Time, Temporary
Other/Non Classified
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Kelly Services is seeking a temporary Customer Service Rep for a busy food Distributor in Apopka, FL 32703
Pay $16.50/hour
Schedule Tues-Sat 8am-5pm (one day will be a later time)
Duration- approx 3-4 months
JOB SUMMARY: Processes customer orders accurately and efficiently to ensure high quality customer service.
ESSENTIAL FUNCTIONS:
- Receives and enters customer orders by telephone, evaluating and modifying as required to ensure accurate and complete orders and a high level of customer service.
- Disseminates information regarding orders, products, promotions, ordering processes training ,etc.
- Processes a variety of documents, including load plans, bills of lading, driver trip records, order adjustments, variances, special deliveries, credits and debits, shortage reports, and product complaints to meet customer needs and to maintain complete and accurate records.
- Prints and distributes customer order forms to ensure an effective and efficient ordering process reflecting customers needs and product restrictions.
- Maintains customer files and records to ensure complete documentation and support Customer Service functions.
Requirements
- At least 2 years of Order Entry/Processing and Customer Service experience
- Warehouse or distribution experience a plus
- Must be organized, Intermediate in Excel/Word and have good analytical skills.
9452887
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