Reservation Specialist
Saint Helena, CA, US
Contact Center
High School or equivalent
Full Time, Temporary
24-25
Experienced (Non-Manager)
On-site
Food and Beverage Production
First Shift (Day)
Saint Helena, CA, US
24-25
Experienced (Non-Manager)
Full Time, Temporary
Food and Beverage Production
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Reservation Specialist to work at E & J Gallo in Saint Helena, CA. With us, it’s all about finding the job that’s just right.
Salary: $24.00-$25.00 hour
Schedule: Monday – Friday, 9am-5:30pm
Duration: 2 months, with option to extend.
Why you should apply to be a Reservation Specialist:
• Join a premier wine company with a strong industry standing.
• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Be part of a team that values outstanding customer service.
What’s a typical day as a Reservation Specialist? You’ll be:
• Providing outstanding customer service, specializing in member retention and acquisition.
• Developing and maintaining brand loyalty through exceptional customer service, including timely responses to customer inquiries via phone calls, SMS, and emails.
• Representing Wine Club in the tasting room to build relationships with members.
• Receiving, processing, and following through on wine shipments and special handling order requests.
• Assisting customers with experience reservation bookings.
• Responding to customer inquiries about events and experiences.
• Acting as the primary point person for order management and resolving delivery and compliance issues.
• Assisting with outbound calling campaigns to support visitation and drive revenue.
• Collaborating with cross-functional partners and assisting with winery events.
This job might be an outstanding fit if you:
• Have a high school diploma or State-issued equivalency certificate plus 4 years of retail sales, hospitality, sales administrative support, or customer service experience; OR a Bachelor’s Degree.
• Are skilled in the use of MS Outlook at an intermediate level.
• Have experience with Commerce 7, Wineshipping, Tock, or Twilio (experience is a plus, but willing to train).
Apply to be a Reservation Specialist today!
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Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.